Navigation
Most popular FAQs
- Which countries do you deliver to? (14492 views)
- How Do I Redeem my McDonalds Voucher? (6515 views)
- Which products fall under the WEEE Directive and how ... (5025 views)
- How long should I wait for an order before ... (4450 views)
- What is your pricing policy? (4356 views)
- What is the status of my order? (3778 views)
- Important notice to Hotmail, GMAIL, YAHOO users (3705 views)
- What do I do if I have not received ... (3400 views)
- How do I return an item? (3375 views)
- Do you have an address I can write to? ... (2808 views)
Latest FAQs
- What is your pricing policy? (2011-11-23 10:50)
- Will I be charged VAT? (2011-11-23 07:42)
- What service is used for your deliveries? (2011-10-07 18:29)
- Which countries do you deliver to? (2011-09-12 17:35)
- How do I return faulty GHD irons? (2011-09-08 11:30)
HQhair Help News 
Contacting HQhair 
The best way to contact us is via our message centre within the Account Holder Area. We endeavour to respond to all emails within 1 working day.
Please contact us using the Message Centre found within your Account Holder Area (please note, you will need to login before you can send a message). Using the Message Centre allows both you and our Customer Services Team to easily keep track of all your queries and orders in one place.
Should you have any further enquiries please either call or write to the following:
Tel Customer Enquiries: 0844 453 3209
International: (+44) 0844 453 3209
HQhair
Meridian House
Gadbrook Park
Rudheath
Northwich
Cheshire
UK
CW9 7RA
Please note the above address is not the Returns Department address.
If you have a complaint to make please again contact us using the Message Centre found within your Account Holder Area. Your complaint will receive our urgent attention and we will always acknowledge your complaint.
We will treat your complaint fairly and confidentially and you will be kept informed of what actions we are taking to remedy the complaint and how we intend to improve our services in the future.
HQhair is part of the Hut Group Ltd (Registered in England No. 5016010).
There are 70 FAQs online